Federal Board
of Revenue (FBR) has made special arrangements to receive complaints against
act of maladministration, corruption and misbehavior by any employee or officer
of the revenue board.
Under the
arrangement any person can approach the chairman of FBR for redressal of
grievance caused by various factors.
FBR has aimed
at strengthening its revenue services through maximum facilitation to the
taxpayers.
It has made a
special arrangement to directly receive representations Under Section 7 of the
FBR Act, 2007.
The aggrieved
persons are given the facility to submit advance copy of their representation
online, if they prefer so. Subsequently a hard copy of representation along
with the supporting documents may be sent to the board.
Under the
aforesaid arrangement, any person can make representation to the Chairman FBR,
for redressal of grievance caused by the factors such as below:
(a) Any action
done or taken for the enforcement of the fiscal laws, or
(b) Any
notification issued by the Federal Government, or
(c) Any act of
maladministration, corruption and misbehavior by any employee or officer of the
Board,
(d) Any
unnecessary delay or hardship caused due to any administrative process.
Section 7 of
the FBR Act 2007, shall not apply to the applications where remedy is available
in any existing law. This section provides administrative remedy to such
grievances that cannot be redressed through any appellate forum.
The
representation (along with annexures) in the form of hard copy can be forwarded
at the following address:
The Chairman
FBR; 3rd Floor FBR House; Constitution Avenue, G-5, Islamabad.
Email: memberfate@fbr.gov.pk
Ph:
051-9204379, 051-9208285
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